Privacy Policy

Information We Collect

When you interact with our financial calendar planning platform, we collect various types of information to provide and improve our services. This includes personal details you provide directly, such as your name, email address, phone number, and financial planning preferences when you create an account or contact us for support.

• Contact details including name, email address, and phone number
• Account credentials and profile information
• Financial planning goals and calendar preferences
• Communication preferences and support inquiries
• Billing information and payment details

We automatically collect information about how you use our platform, including your IP address, browser type, device information, pages visited, time spent on our site, and interactions with our financial planning tools. This data helps us understand user behavior and improve our services.

How We Use Your Information

Your information serves multiple purposes in delivering our financial calendar planning services. We use your data to create and maintain your account, provide personalized financial planning recommendations, process your transactions, and communicate important updates about your account or our services.

• Providing and maintaining our financial calendar planning services
• Processing payments and managing your account
• Sending service-related communications and updates
• Improving our platform based on usage patterns and feedback
• Ensuring platform security and preventing fraudulent activity
• Complying with legal obligations and regulatory requirements

We analyze usage patterns to enhance your experience with our financial planning tools. This might involve suggesting optimal timing for financial activities based on your calendar preferences or recommending features that align with your planning goals.

Information Sharing and Disclosure

We don't sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information in specific circumstances to provide our services effectively and comply with legal requirements.

We work with trusted third-party service providers who help us operate our platform, process payments, provide customer support, and deliver our financial planning services. These partners have access only to the information necessary to perform their specific functions and are contractually bound to protect your data.

We may disclose your information when required by law, such as responding to court orders, legal processes, or government requests. We may also share information to protect our rights, prevent fraud, ensure platform security, or investigate potential violations of our terms of service.

Data Security and Protection

Protecting your information is a top priority. We implement comprehensive security measures including encryption, secure servers, regular security audits, and access controls to safeguard your personal and financial data against unauthorized access, alteration, disclosure, or destruction.

Our platform uses industry-standard SSL encryption to protect data transmission between your browser and our servers. We store your information on secure servers with restricted access, and our staff undergoes regular training on data protection best practices.

While we take extensive precautions to protect your information, no internet transmission or electronic storage system is completely secure. We encourage you to use strong passwords, keep your login credentials confidential, and notify us immediately if you suspect any unauthorized access to your account.

Your Rights and Choices

Under Australian Privacy Principles and applicable privacy laws, you have several rights regarding your personal information. You can request access to the information we hold about you, ask us to correct inaccurate data, or request deletion of your personal information subject to certain limitations.

• Access and review the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Request deletion of your personal information where legally permissible
• Object to certain processing activities or request restrictions
• Withdraw consent for marketing communications
• Request data portability for information you've provided to us

To exercise these rights, please contact us using the information provided below. We'll respond to your request within the timeframes required by applicable privacy laws. Some requests may require identity verification to protect your information security.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Account information is typically retained while your account remains active and for a reasonable period afterward to address potential issues or legal requirements.

Financial planning data and usage information may be retained longer for analytical purposes, but we anonymize this information where possible. When you request account deletion, we'll remove or anonymize your personal information within 90 days, except where longer retention is required by law.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site usage. Cookies are small files stored on your device that help us recognize you on return visits and provide personalized features.

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some functionality of our financial planning tools. We use both session cookies that expire when you close your browser and persistent cookies that remain until deleted or expired.

Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our platform. We encourage you to review this policy regularly to stay informed about how we protect your information.

Continued use of our services after policy updates constitutes acceptance of the revised terms. If you disagree with changes, you may discontinue using our services or contact us to discuss your concerns.